The end-to-end enterprise that turns cultural intelligence into measurable business growth.

Built for market reality.

The problem

The market moves faster than confidence can be supported.

AI everywhere

Every part of the marketing ecosystem is expected to produce more and faster outputs — and they must be right.

Ongoing cultural shifts

Cultural moments open and close in days. If companies aren’t paying attention, they’re missing the opportunity.

Scrutiny is higher

Political polarization and public scrutiny have increased the cost of getting it wrong — and made leaders hesitant to engage.

Cultural relevance delivers growth. What’s been shaken is the confidence to act on it.

The problem

When the right capabilities are disjointed, outages and blind spots emerge.

In plain sight or unseen, they all have a cost.

Growth ambition

Activity mistaken for progress
Leading with the wrong questions
Partial or biased answers
Unexpected costs and complexity
Gaps in influence and expertise
Blind spotsI don’t know what I don’t know
Systemic barriers

True growth potential

Ultimately, they cause marketers to stop short of identifying, validating and investing in the audiences driving their greatest growth potential.

The landscape

True impact connects more of who and what is needed, when it's needed — end to end.

Relevance Exchange Connects and amplifies the power of the ecosystem

Data, research &
tech partners

Industry & trade
org influence

Agency and
media experts

Executive
networks

Marketers need consistent access and visibility to these types of capabilities.

Marketing service providers need greater visibility to marketers, and pathways to be tapped for the moments and workstreams that matter.

More intentionally connecting these capabilities and touchpoints increases the value they deliver and the likelihood of driving impact for all.

What members get

Five interconnected practice areas that drive growth.

A portfolio of offerings built to maximize the return on every membership.

Intelligence
Know

urVETTED™

Suite of validation solutions that measure cultural relevance, influencer resonance, media impact and AI outputs.

Relevance OS™

Fast, bias-mitigated cultural intelligence platform transforming data, research and executive insights into action and industry expert discovery.

Strategic advisory & leadership
Guide

Custom Solutions

Direct access to top cultural experts for customized strategic advice, plans and hands-on guidance on specific business problems.

The Cabinet

Strategic backing from C-suite and senior leadership who serve as the enterprise advisory board.

Founding Circle members enjoy added leadership and engagement.

Community
Connect

Curated Events

Decision-making confidence and more intentional connections, built through summits, leadership retreats and virtual growth labs each year.

Curated Introductions

Tools and incentives to help discover mutual business interests and activate partnerships.

Influence
Lead

Speaking & Visibility

Influence centre-stage: cross-industry leadership opportunities at key events and programs.

RelevanceX Podcast & Media Platform

A thought leadership engine amplifying leaders, ideas, case studies and evidence shaping the future of inclusive growth.

Impact
Optimize

Investment

A new framework that shapes media and agency investment decisions, aligned with true growth opportunity.

Research & Market Trends

High-frequency research, emerging trends and leading indicators that help organizations move forward with cultural shifts.

The experts

An enterprise flywheel that compounds.

Relevance Exchange pinpoints where brands are missing growth and deploys vetted strategies to capture it — compounding bias-mitigated intelligence with every engagement.

Cultural experts
Executive peer learning
Events & programs
Leadership & visibility
Advance cultural intelligence OS
Cultural validation tools

A wheel that doesn't stop learning and keeps compounding — starting with 130M+ data points.

01

Intelligence identifies where growth is being missed.

02

Experts and validation convert the finding into action.

03

Every engagement feeds the OS and sharpens the next answer.

Intelligence

Validation powered by proprietary cultural intelligence methodologies.

urVETTED

Every testing solution can be customized with your own segments, competitors and KPIs — led by data scientists and backed by cultural anthropologists.

Ad testing

Cultural relevance, authentic inclusion, gender portrayal, and ad effectiveness measures across seven segments.

Creator vetting

Content creator/Influencer and social posts assessed for brand fit, cultural fluency and shared values across seven segments.

Media

In-context testing that validates creative in real media environments like mobile gaming, social media, news websites, and more.

Inclusive AI

On-demand evaluation of video content — for authentic, meaningful and effective inclusion. Model traind with real consumer data.

How it works
  • Forced-exposure testing for bias-mitigated results
  • Cross-segment evaluation across seven diverse groups
  • Works at any stage and in any format
  • Typical sample size ~350 respondents per ad
  • Add custom segments, filters, or questions to our surveys as needed
  • Turnaround within a week, benchmarked to category norms

Relevance OS

An advanced cultural intelligence engine, grounded in human truth.

The platform behind confident creative and strategic decisions — built by data scientists, vetted by senior marketers and cultural anthropologists.

01

Built on trusted intelligence

Not the open internet — the urVETTED suite of 130M+ expert-vetted consumer data points.

02

Framed for action

Turns vetted data into decision-ready intelligence, with a direct line to experts.

03

Democratized access

On-demand cultural intelligence for every member, at every level of the organization.

“We're entering a category where Non-Hispanic White consumers are the most current buyers — what shapes their brand choices versus our growth audiences?”

Summary Response

White Non-Hispanic consumers make brand choices primarily through a product-and-familiarity logic — quality, reliability, convenience, and the comfort of already knowing the brand — while Hispanic, Black, and Asian growth audiences operate through a fundamentally different decision engine: cultural recognition. When a growth-audience consumer sees their identity authentically reflected, brand affinity, trust, and purchase intent activate together in a way that simply doesn't happen for WNH consumers via the same creative signals. Entering this category with a single "general market" playbook is likely to win your current buyers and miss the audiences you actually need to grow.

Proprietary data combined with industry insights · 130M+ vetted signals

Our financial-services brand wants to strengthen trust among Black consumers. Which values, experiences, and barriers should shape our approach?

Summary response

For a financial-services brand, trust with Black consumers is neither purely a messaging challenge nor a creative one — it is a credibility challenge rooted in a documented history of exclusion, compounded by a sharp sensitivity to performative representation in advertising today. The brands that connect most deeply are those that show up as genuine partners in wealth-building and life milestones, cast and portray Black people across the full spectrum of aspiration (not just struggle), and back their imagery with visible action and community investment. Get those elements right and trust follows; get the representation wrong and skepticism hardens fast.

Proprietary data combined with industry insights · 130M+ vetted signals

“We want to improve marketing to people with disabilities — what accessibility needs and cultural considerations come first?”

Summary response

Marketing to people with disabilities demands both a mindset shift and a craft shift — and the business case for getting it right is substantial. Research puts the global spending power of people with disabilities at $8 trillion, their discretionary income in the U.S. exceeds that of the Black and Hispanic markets combined, and they are more than 70% more likely to buy from a business that openly supports and hires people with disabilities. Yet advertising representation remains rare and often mishandled. The cultural and accessibility considerations that move this audience most fall into a clear hierarchy: first, treat disability as one human characteristic among many, not a defining tragedy or a feat to celebrate; second, be meticulous about language and visual framing; and third, embed accessibility into the execution itself.

Proprietary data combined with industry insights · 130M+ vetted signals

Strategic advisory & leadership

An elite advisory team within arm's reach.

Custom solutions for members' unique business challenges and professional trajectories, supported by luminary experts in residence.

Baseline assessments

Know where you stand

  • Growth Gap AssessmentsQuantify the size of the prize from your top growth audiences.
  • Organizational PreparednessStrengths and gaps in how culture-led growth is addressed.
  • Category BenchmarksAssess the culture-led growth strategies of your top competitors.
Deep dive assignments

Move on what you find

  • Competitive Advantage AssessmentsCategory positioning, media kit and core offering review, audience refinement — and where the openings are.
  • Media OptimizationFind gaps in current media plans and maximize relevance and ROI.
  • Strategic PlansShort and long-term plans informed by cultural relevance.
  • Best-in-Class ComparisonWhat the best in class are doing, and how it applies to your growth.
Office hours advisory

Build the capability

  • Cultural Leadership & CompetencyCompany-wide training and workshops.
  • Executive CoachingCareer transitions and goals, mentorships and partnerships.
  • New Partner Searches & RFPsFor marketers seeking capability, and MSPs seeking consideration.

All assignments include fully actionable written roadmap deliverables.

Connections & influence

Meaningful connections, influence and intelligence.

Membership creates year-round opportunities to contribute expertise, be discovered and grow your influence.

01

Cultural Growth Summit

Focus: strategy, framework and business impact. Senior to C-suite, invitation only. Feeds Relevance OS with executive pain points, framework validation and strategic priorities.

02

Relevance Retreats

Focus: how brands stay culturally relevant today. Mid-level to senior leaders. Feeds the OS with cultural shift signals, brand challenges and peer pressure-tests.

03

Inclusive Growth Labs

Focus: virtual hands-on workshops, problem solving and peer collaboration. Open to all members. Feeds the OS with workshop outputs and emerging frameworks.

Curated executive introductions

Thoughtfully matched introductions between investment decision makers and marketing service providers — informed by member priorities, capabilities and growth objectives, with briefing, facilitation and follow-up.

Be discovered in Relevance OS

When members ask the OS business questions, they can choose to receive partner and executive recommendations. Visibility based on relevance, not advertising.

Speaking, podcast & PR engine

Curated speaking at Relevance Exchange events and key industry conferences, the RelevanceX podcast series, and an intentional year-round PR strategy that tells the outcomes and success stories.

Our leadership

Built by industry veterans who have done it before.

A lifetime of turning cultural change into lasting momentum — years of research, insight, strategy and industry leadership brought into one solution.

Gilbert Dávila

Gilbert Dávila

Co-Founder, Relevance Exchange

Co-Founder, DMI Consulting and urVETTED. Former AIMM.

Lisette Arsuaga

Lisette Arsuaga

Co-Founder, Relevance Exchange

Co-Founder, DMI Consulting and urVETTED. Former AIMM.

Karla Lucia

Karla Lucia

Co-Founder, Relevance Exchange

Founder, CHANAVi Inc. Consulting. Co-Founder, LatinSphere Advertising.

Backed by a world-class vetted bench specializing in

Cultural & brand strategy Audience intelligence Tech & AI innovation Growth strategy

Turn cultural intelligence into measurable growth.

Join the members redefining how growth is built — and make cultural relevance a measurable business discipline.

Membership inquiries: Jennifer Woods · jennifer@relevancex.com